Frequently Asked Questions
Welcome to the Moversfit FAQ page. We’ve answered some of the most common questions to make your shopping experience as smooth as possible.
🛍️ Orders
Q: How do I place an order?
A: Simply browse our products, add items to your cart, and follow the checkout process. Once your order is confirmed, you’ll receive a confirmation email with your order details.
Q: Can I modify or cancel my order after placing it?
A: Orders are processed quickly to ensure fast shipping. If you need to make changes, please contact us at kamalchander2003@gmail.com within 1 hour of placing your order. We’ll do our best to help.
Q: How do I use a discount code?
A: You can enter your discount code during checkout on the payment page. Only one discount code can be used per order unless otherwise stated.
🚚 Shipping
Q: How long does shipping take?
A: Standard shipping typically takes 7-10 business days. Expedited and international shipping options are available at checkout.
Q: How much does shipping cost?
A: Shipping rates for orders will be calculated at checkout.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email to monitor your delivery in real time.
🔄 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused, unworn items in original packaging. Please visit our Returns & Exchanges page for more details.
Q: How do I start a return or exchange?
A: To initiate a return or exchange, contact our support team at kamalchander2003@gmail.com with your order number and reason for return.
Q: Do I have to pay for return shipping?
A: Return shipping may be the customer’s responsibility unless the item is defective or incorrect. We will provide details upon request.
🧦 Product Information
Q: What sizes are available?
A: Our sizing guide is available on each product page to help you find the best fit.
Q: How should I care for my Moversfit socks/apparel?
A: For best results, we recommend machine washing cold with like colors and tumble drying on low or air drying. Do not bleach or iron.
💳 Payments
Q: What payment methods do you accept?
A: We currently accept PayPal for secure payment method at checkout.
Q: Is my payment information secure?
A: Yes. All transactions are encrypted and processed through trusted, secure payment gateways.
📩 Contact Us
Still have questions? We’re here to help.
📧 Email: kamalchander2003@gmail.com